Reference

How iwang88 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and use our lobby — and exactly how we protect it.

Account data protectionTouch 'n Go eWallet, Boost, GrabPay payment contextYour rights at any timeNo data sold to third partiesMalaysia-based account scope

Explore the Lobby Read FAQ

What Information We Hold and Why

iwang88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect the details you submit: name, email address, contact number and, where required for account verification, identity documents. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, our payment processor receives the transaction reference

1
— we do not store your full e-wallet credentials on our servers. We also collect device and session data automatically: browser type, IP address, pages visited and time on site. This helps us keep your account secure and detect unusual access patterns. If you contact support
2
via live chat, the conversation log is retained so our team can follow up accurately. We do not share your personal data with marketing third parties. Data is retained for as long as your account remains active and for such period thereafter as required to meet
3
our record-keeping obligations. You may request a copy of your data or ask us to delete it at any time by writing to our support channel. Deletion requests are processed subject to any outstanding account or legal hold.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat window from any page in your account. Quote your account ID and the nature of your data request so we can route it to the right team quickly.

Email Support

Write to our support address found in your account settings. Include your registered email and a brief description of what data you want to access, correct or remove.

Account Settings Panel

Log in, go to Account Settings, and use the Privacy section to update marketing preferences or download a summary of the personal data we hold on your profile.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use industry-standard SSL encryption across every page, including the deposit flow for Touch 'n Go eWallet, Boost and GrabPay. Accounts are protected by password hashing and optional two-factor authentication via OTP sent to your registered mobile number. Players in George Town access the same account security layer as anyone else on the platform — there is no regional difference in how data is handled within Malaysia.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections get the most use. You can manage cookie preferences from the footer settings link.

Data Retention

Active account data is held while your account is open. After closure, we retain records only for the minimum period our operating obligations require, then delete them.

Third-Party Sharing

We share data only with payment processors like our e-wallet partners and identity verification services. We do not sell or rent your personal data to advertisers or marketing brokers.

Your Access Rights

You can request a full export of your data, ask us to correct inaccuracies, or submit a deletion request. We aim to respond to all data requests within a reasonable timeframe.

Common Questions About Your Data at iwang88

These are the questions we hear most often about how your personal information is managed on this platform. If your question is not covered here, live chat is the quickest path to a direct answer.

We collect your name, email address, phone number and, where account verification requires it, identity document details. Payment references from Touch 'n Go eWallet, Boost or GrabPay are logged by our processor, not stored in full on our side.

We share data only with payment processors and identity verification providers necessary to run the platform. Your information is never sold to marketing companies or unrelated third parties.

Log in and go to Account Settings, then the Privacy section, or contact us via live chat quoting your registered email. We will prepare a data export and send it to your registered address.

Yes. Submit a deletion request through live chat or email. We will process it once any outstanding account obligations are cleared. Some records may be held briefly for legal compliance before full deletion.

Your password is stored as a one-way hash and is never readable by staff. We also offer OTP-based two-factor authentication sent to your registered mobile number for an extra layer of account security.

We use essential session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can adjust non-essential cookie preferences at any time from the cookie settings link in the page footer.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How iwang88 Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings Panel

Data Handling, Cookies and Account Security

Cookie Use

Data Retention

Third-Party Sharing

Your Access Rights

Common Questions About Your Data at iwang88

01 What personal data does iwang88 collect when I open an account?

02 Does iwang88 share my data with other companies?

03 How do I request a copy of the data you hold about me?

04 Can I ask iwang88 to delete my personal data?

05 How does iwang88 protect my account from unauthorised access?

06 What cookies does iwang88 use and can I turn them off?

Privacy Policy

Related pages

Related pages